New Journeys Ahead

New Journeys Ahead

This was my first time to facilitate a workshop using LSP to help a church workforce.  The pastor-in-charge of the church expected the session could help the team of seven (including herself) to walk closer to Jesus Christ together, with a hidden agenda to foster the...
Finding the Magic in Customer Experiences

Finding the Magic in Customer Experiences

The LEGO SERIOUS PLAY method has played a role in Harvard’s executive education curriculum since 2014, and has contributed to valuable insights about what makes customer experiences STICK longterm. Harvard Professor Stefan Thomke began using the LSP methodology...