Blog

Finding the Magic in Customer Experiences

Finding the Magic in Customer Experiences

The LEGO SERIOUS PLAY method has played a role in Harvard's executive education curriculum since 2014, and has contributed to valuable insights about what makes customer experiences STICK longterm. Harvard Professor Stefan Thomke began using the LSP methodology in his...

A story about a diploma

It is not a secret that the Association of Master Trainers are not alone in delivering facilitator training programs in the LEGO® SERIOUS PLAY® method   There is a number of others in that market, some who has been around for a while, new ones coming in and hoping to...

What about your Alter “L”EGO?

What about your Alter “L”EGO?

It is every time a pleasure to go back to the University of Applied science in Breda and work with first years’ students Media and Creative Business. Over the years, since 2012, we did workshops on topics such as: What is Motivation or what are characteristics of...

Learning with a method.

Learning with a method.

About two years ago, in the middle of my late fifties, I started learning to play the piano. I used to play guitar, both acoustic and electric during my college days but I have been away from playing musical instruments for a long time. It seems we have a piano lesson...

INSPIRATIONAL DAYS

INSPIRATIONAL DAYS

It was good and it’s get better every year. That sense of being part of something that has potential, that makes you feel like this could be the thing … that grew from 2011 (my first time) toward a great global meeting in 2019 where the Association of Master Trainers...

I can draw as well …

I can draw as well …

This Summer we had the opportunity to do something extra during a training. Having a great group of participants in Cracow, together with my Polish business partner and certfied facilitator Klaudia Wojciechowska we introduced a drawing technique as a way of capturing...